Dispatch your team.
Own every job.

Assign work, track status in real time, and keep field teams and customers aligned — from one place.

Scroll to explore features
Dispatch BoardAvailable

Your whole day,
one command center.

See every job, every technician, and every status without a spreadsheet. Drag to reassign. Click to see details.

  • Kanban columns — Open, En Route, On Site, Done
  • Filter by technician, trade type, or priority
  • Assign from the board with one click
  • Customer name, address, and job type on every card
Start dispatching
workspaces.grydbase.com/torres-hvac/crm/dispatch
Dispatch — TodayWed May 13 · 8 jobs
Open
AC Replacement
Torres Residence
9:00 AM · Mike R.
Unassigned
Annual Inspection
Park Office Bldg
11:30 AM
En Route
Duct Cleaning
Nguyen Home
ETA 8:42 AM
En Route
On Site
Heat Pump Install
Westbrook Apts
On Site
Leak Repair
Maple Grove HOA
On Site
Live MapIn development

Know where every
tech is right now.

Stop texting "where are you?" See every technician on a live map, with their current job status and ETA.

  • Real-time GPS positions from the mobile app
  • Color-coded by job status — driving, on site, done
  • Click any pin to see their current job details
  • Route planning built in for multi-stop days
See live dispatch
workspaces.grydbase.com/torres-hvac/crm/dispatch?view=map
MR
JL
AP
Mike R.En Route
Jake L.On Site
Amy P.Driving
Forms & ChecklistsIn development

Nothing gets
forgotten on site.

Techs complete checklists, attach photos, and get sign-off — all from their phone. No paper, no surprises.

  • Custom checklists per job type or trade
  • Required fields block job completion until filled
  • Photo attachments tied directly to checklist items
  • Customer sign-off captured on the spot
Explore field forms
workspaces.grydbase.com/torres-hvac/crm/jobs/8821/checklist
HVAC Service Checklist4 / 6 done
Inspect air filter — replaced if dirty
Check refrigerant levels
Clean condenser coils
Test thermostat calibration
Verify drainage and condensate panRequired
Run full system cycle test
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More in Dispatch & Field Ops

Clearly labeled by current availability and launch stage.

Job Notes & ActivityAvailable

Every note, photo, and status change logged to the job timeline automatically.

Job AssignmentsAvailable

Assign jobs to specific technicians with one click from the dispatch board.

Technician StatusIn development

Techs update their own status from the mobile app — no check-ins required.

Route & ETA PlanningIn development

Auto-generate optimized routes for multi-stop days and share ETAs with customers.

Time TrackingRoadmap

Log clock-in/out per job for labor cost reporting and payroll prep.

SLA QueuesRoadmap

Priority queues with escalation alerts when response times are at risk.

Ready to get organized?

Start with a free evaluation workspace. No credit card required.