Follow up without
lifting a finger.

Build automation sequences, trigger AI actions, and handle routine tasks automatically — so you focus on the work.

Scroll to explore features
Visual Workflow CanvasAvailable

Build automation
without code.

Connect triggers, actions, and wait steps on a visual canvas. Run workflows automatically when a lead comes in, a job is booked, or an invoice is sent.

  • Drag-and-drop trigger → condition → action flow
  • Triggers: form submitted, job booked, invoice sent, and more
  • Actions: send email, send SMS, create task, update CRM
  • Test any workflow before turning it on
Build a workflow
workspaces.grydbase.com/torres-hvac/crm/workflows/new
New Lead Follow-upActive
Trigger
Form submitted — Lead Capture
Action
Send email — "Thanks for reaching out"
Wait
1 day — if no reply
Action
Send SMS — follow-up with booking link
✓ End of workflow
AI ActionsAvailable

Let AI handle
the writing.

Trigger AI to draft emails, summarize job notes, reply to leads, and request reviews — automatically or on demand.

  • AI reads the job and customer context before drafting
  • Review and edit before sending — you stay in control
  • Run automatically in a workflow or trigger manually
  • Uses AI actions from your plan balance
Explore AI actions
workspaces.grydbase.com/torres-hvac/crm/workflows/ai-actions
AI Actions
✉️
Write follow-up email
Draft a personalized email based on the job and customer
4 actions
📝
Summarize job notes
Turn technician notes into a clean customer summary
4 actions
💬
Reply to inquiry
Draft a reply to a new lead based on their message
1 action
Request a review
Send a personalized review request after job completion
1 action
Follow-up AutomationIn development

Never let a lead
go cold.

Set up multi-step follow-up sequences that run automatically. Leads get emails and texts until they book — or opt out.

  • Timed sequences: emails and SMS over days or weeks
  • Stops automatically when the lead books or replies
  • Customizable per job type or lead source
  • See open rates, reply rates, and booked outcomes
Set up follow-ups
workspaces.grydbase.com/torres-hvac/crm/workflows/follow-up-seq
Estimate Follow-up Sequence
Runs for 7 days after estimate sent
On
📋
Day 0
Estimate sent
✉️
Day 1
Email: "Did you have any questions?"
💬
Day 3
SMS: "Still available — happy to adjust"
📞
Day 7
Task: Call customer — estimate expiring

More in AI & Workflows

Clearly labeled by current availability and launch stage.

Model ControlsIn development

Choose which AI model runs each action — balance speed, quality, and cost.

AI Job SummariesIn development

Auto-generated job summaries sent to customers after completion.

Approval GatesIn development

Pause a workflow and require a human to approve before the next step runs.

Lead ScoringRoadmap

AI scores incoming leads by likelihood to close based on message and source.

AI DispatcherRoadmap

AI suggests the best technician assignment based on skills, location, and schedule.

Content GenerationRoadmap

Generate blog posts, service descriptions, and landing page copy from a prompt.

Ready to get organized?

Start with a free evaluation workspace. No credit card required.